Refund policy

Evil Bull Knives - Shop Policies

Lifetime Guarantee: We stand behind the quality and craftsmanship of our knives, offering a lifetime guarantee on all Evil Bull Knives. This guarantee covers defects in materials and workmanship.

Exclusions from Guarantee: The lifetime guarantee does not cover instances where the knife has been subjected to abuse, improper use, or if the handle material is damaged. We reserve the right to determine the nature of the issue and whether it falls within the scope of the guarantee.

Return and Refund Policy: Customers have the option to return their purchased knife for a full refund within 30 days of the delivery date. To be eligible for a refund, the knife must be in its original condition and accompanied by the original packaging.

Process for Returns:

1. Contact our customer service team at [evilbullknives@gmail.com] to initiate the return process.
2. Once approved, securely package the knife and include a copy of the original invoice.
3. Ship the package to our designated return address provided by our customer service team.

Refund Processing: Refunds will be processed within 5 business days upon receiving the returned item. The refund will be issued to the original payment method used for the purchase.

Customer Responsibilities: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe arrival of the returned item.

Contact Information: For any inquiries regarding our shop policies, guarantees, or returns, please contact our customer service team at [evilbullknives.com].

Note: Evil Bull Knives reserves the right to update or modify these policies as needed.